Privacy Policy

Last updated: May 29, 2026

Illumra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at [www.illumra.com](https://www.illumra.com) (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you:

  • Fill out our "Get a Quote" or "Contact Us" forms.
  • Request support or contact customer service.
  • Inquire about becoming a sales representative or distributor.

Derivative Data and Tech Stack Analytics

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

  • Google Tag Manager & Google Analytics: We use Google Tag Manager to coordinate tracking scripts. These services collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use this data to analyze traffic and improve user experience.

2. Use of Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Deliver quotes, process transactions, and respond to inquiries.
  • Support your usage of our wireless lighting and HVAC control systems.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Request feedback and contact you about your use of the Site.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.

We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

4. Cookie Management and Opt-Out Rights

We use cookies to analyze web traffic and personalize content.

  • US & CCPA/CPRA Compliance (Opt-Out Model): By default, tracking cookies are enabled for analytics and performance. You have the right to opt-out of cookie tracking at any time by clicking "Decline" on our Cookie Consent banner.
  • GDPR Compliance (EU Visitors): If you are visiting from the European Economic Area, non-essential cookies will not be loaded unless you explicitly click "Accept All".
  • Browser Settings: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you have specific rights regarding your personal information:

  • Right to Know/Access: The right to request that we disclose what personal information we collect, use, disclose, and sell.
  • Right to Delete: The right to request the deletion of your personal information collected by us.
  • Right to Correct: The right to request correction of inaccurate personal information.
  • Right to Opt-Out of Sale/Sharing: We do not sell personal data. To opt-out of data sharing (e.g. via tracking cookies), you can decline consent in our cookie banner.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Illumra

Lindon, UT

Phone: 801-349-1200

Email: info@illumra.com

Website: www.illumra.com